Terms of Service

Welcome to Prepson! These Terms of Service ("Terms") govern your access to and use of Prepson's AI-powered exam preparation platform. By creating an account or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using Prepson, you agree to:

• Comply with these Terms and all applicable laws
• Be at least 13 years old (or have parental consent if under 18)
• Provide accurate and complete registration information
• Maintain the security of your account credentials

2. Service Description

Prepson provides:

• Practice Mode: AI-powered practice questions with instant feedback
• Mock Exams: Simulated exam experiences for JAMB, WAEC, and NECO
• Learn Mode: Free educational videos + paid AI chat features
• AI Tutor: Personalized learning assistance and explanations
• Document Chat: Upload and chat with your study materials
• Analytics: Performance tracking and insights

3. User Accounts

3.1 Registration

• You must provide accurate, current, and complete information
• You are responsible for maintaining account confidentiality
• You must notify us immediately of any unauthorized access
• One account per person; sharing accounts is prohibited

3.2 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or abuse our services. You may delete your account at any time through your profile settings.

4. Subscriptions and Payments

4.1 Subscription Plans

• Starter: 4 subjects, 50 practice sessions/month, 3 mock exams/month - free for now
• Plus: 8 subjects, 200 practice sessions/month, 8 mock exams/month
• Ultimate: Unlimited subjects and sessions

4.2 Billing

• Subscriptions are billed in advance (monthly, 6-monthly, or annually)
• Payments are processed securely through Paystack
• All fees are in Nigerian Naira (₦)
• Subscriptions auto-renew unless cancelled before renewal date
• Price changes will be communicated 30 days in advance

4.3 Learn Mode Pricing

4.4 Refund Policy

• You may cancel your free trial at any time
• Paid subscriptions are non-refundable
• Refunds for technical issues are evaluated case-by-case
• To request a refund, contact support@prepson.com

4.5 Cancellation

You may cancel your subscription at any time. Access continues until the end of the current billing period. No partial refunds for unused time.

5. Subject Selection and Limits

• Subject limits apply to Practice and Learn modes only
• Mock exams allow selection of any 4 subjects per session
• Subjects with active sessions cannot be removed (preserves learning history)
• You can add subjects up to your plan's limit

6. Acceptable Use Policy

You agree NOT to:

• Share account credentials or allow others to use your account
• Copy, redistribute, or sell our content or questions
• Use automated tools (bots, scrapers) to access our platform
• Reverse engineer or attempt to extract our AI models
• Upload malicious content or viruses
• Harass, abuse, or harm other users
• Use the service for any illegal purpose
• Circumvent usage limits or payment systems

7. Intellectual Property

7.1 Our Content

All content on Prepson (questions, videos, AI responses, interface design) is protected by copyright and owned by Prepson or our licensors. You may not:

• Reproduce or distribute our content without permission
• Create derivative works from our materials
• Use our content for commercial purposes

7.2 Your Content

Documents you upload remain your property. By uploading, you grant us a license to process them for providing AI tutoring services. We do not claim ownership of your uploaded materials.

8. AI Features and Limitations

• AI responses are generated automatically and may contain errors
• AI should be used as a learning aid, not as the sole source of truth
• We do not guarantee accuracy of AI-generated content
• Always verify important information with official sources
• AI chat history may be used to improve our services

9. Disclaimer of Warranties

PREPSON IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE:

• Uninterrupted or error-free service
• Specific exam results or score improvements
• Accuracy or completeness of content
• That our service will meet all your requirements

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PREPSON SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR EXAM RESULTS. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE LAST 12 MONTHS.

11. Indemnification

You agree to indemnify and hold Prepson harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of our services.

12. Governing Law and Disputes

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved through:

1. Good faith negotiation
2. Mediation (if negotiation fails)
3. Nigerian courts (as a last resort)

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or platform notification at least 30 days before taking effect. Continued use after changes constitutes acceptance.

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

15. Contact Us

Questions about these Terms? Contact us: